Terms and Conditions

Terms and Conditions of Better Call 4 Help

1. Introduction

By accessing or using any services offered by Better Call 4 Help, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions. These terms establish the rules and responsibilities that apply to your use of our platform and services. If you do not accept these terms in full, please do not use our website or services.

Please note: This website is not intended for individuals under the age of 18. Use of our services constitutes your acceptance of these binding terms, so we encourage you to review them carefully.

2. Services Offered

Better Call 4 Help provides a comprehensive suite of healthcare administrative solutions, including but not limited to:

• Medical billing and collections
• Provider credentialing
• Practice management consulting
• EHR server setup and technical support
• Guidance for launching new medical practices

Detailed descriptions of each service are available on our website or upon request. Our team tailors these offerings to meet the specific operational and regulatory needs of healthcare providers, supporting efficiency, compliance, and long-term growth.

3. Intellectual Property

All content on this website—including text, graphics, logos, software, and other materials—is the exclusive property of Better Call 4 Help or its licensed partners, unless otherwise noted. This includes all associated copyrights, trademarks, patents, and other intellectual property rights.

You may not reproduce, distribute, modify, or commercially exploit any part of our content without prior written permission. Unauthorized use may result in legal action. We ask that you respect the time, creativity, and investment behind our proprietary assets.

4. User Restrictions

You agree not to:

• Republish, sell, license, or otherwise monetize any content from our website
• Publicly display or perform any material from the site without authorization
• Use the website in any manner that violates applicable laws or could harm its functionality or security

Violating these restrictions may lead to immediate suspension of your access and potential legal consequences. It is your responsibility to ensure your use of the site remains lawful and respectful of our policies.

5. Your Content

Any content you submit—such as text, images, audio, or video (“Your Content”)—remains your property. However, by posting it on our platform, you grant Better Call 4 Help a worldwide, non-exclusive, royalty-free, irrevocable, and sublicensable license to use, reproduce, adapt, publish, translate, and distribute that content across any media.

This license allows us to feature your content in marketing, support materials, or service improvements. You are solely responsible for ensuring Your Content complies with all laws and does not infringe on the rights of others.

6. Limitation of Liability

To the fullest extent permitted by law, Better Call 4 Help shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services—even if we have been advised of the possibility of such damages.

You use our platform at your own risk. While we strive to provide accurate and reliable services, we do not guarantee uninterrupted or error-free operation.

7. Indemnification

You agree to defend, indemnify, and hold harmless Better Call 4 Help, its affiliates, and employees from any claims, losses, damages, liabilities, costs, or expenses (including legal fees) resulting from your breach of these Terms, misuse of the website, or violation of any third-party rights.

8. Severability

If any provision of these Terms is deemed unenforceable or invalid under applicable law, that provision will be removed or modified to the minimum extent necessary, and the remainder of the agreement will remain fully in effect.

9. Changes to These Terms

Better Call 4 Help reserves the right to update or modify these Terms at any time. Changes will be posted on our website, and your continued use of the services after such updates constitutes acceptance of the revised terms. We encourage you to review this page periodically.

10. Assignment

Better Call 4 Help may assign, transfer, or subcontract any of its rights or obligations under these Terms without notice. You may not assign or transfer your rights or obligations to any third party without our prior written consent.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the United States. Any disputes arising from or related to these Terms shall be resolved exclusively in the state or federal courts located in the United States. By using our services, you consent to this jurisdiction.

12. Credentialing Requirement

All individual healthcare providers must complete the credentialing process. This involves applying for participation in insurance networks (including HMOs and preferred provider panels) and relevant government programs to secure approved billing rates. Credentialing ensures providers meet industry standards and regulatory requirements—a key component of compliant and sustainable practice operations.

13. Hosting and Data Backups

Better Call 4 Help provides secure hosting for the licensed software and associated databases. We also implement reasonable offsite backup procedures to protect your provider data. While we take data integrity seriously, we recommend clients maintain their own backups for critical information.

14. User Compliance

You agree to use our services strictly in accordance with these Terms and all applicable laws. Any unauthorized access, data scraping, system interference, or fraudulent activity is prohibited and may result in account termination and legal action.

15. Fees and Payment

All fees for services rendered are due in accordance with the payment schedule outlined in your service agreement. Late payments may incur penalties or result in suspension of services. Pricing for additional or custom services will be communicated and agreed upon separately.

16. Confidentiality

You agree to treat all non-public information received through our services as confidential. This includes client data, business strategies, technical specifications, and any other proprietary information. You may not disclose, copy, or misuse such information without explicit authorization.

17. Business Associate Agreement (BAA)

Where required by law—particularly under HIPAA—Better Call 4 Help will enter into a compliant Business Associate Agreement with covered entities. This ensures that protected health information (PHI) is handled in accordance with federal privacy and security standards.

18. Additional Services

Requests for services beyond the standard scope will be evaluated individually and may require a separate agreement and additional fees. Such services are not included in base pricing unless explicitly stated.